The Value of Not Getting to the Point
by Ken Arneson
2015-11-06 9:42

I read somewhere recently, I forget where, that the purpose of people getting together for a conversation over a beer or coffee or lunch or dinner is that it the food and drink spare us from the burden of needing to have something to say throughout the whole conversation.

This was a revelation to me. All this time, I assumed that the primary purpose of lunch was lunch. All this time, I figured that I was just lousy at conversation because being an introvert made conversation awkward and laborious for me. For everyone else, conversation seems comparatively effortless. But it seems from this data that conversation must be harder for everyone else than I had assumed.

My oldest daughter is a freshman in college. She recently texted me and said she wanted to talk. I asked, what about? She got annoyed at me for asking.

I was clueless as to why. I guess the Dunning-Kruger effect applies to all of us, there’s always some area of life where we’re so incompetent we don’t even know we’re incompetent. This area, apparently, was one of mine.

She asked if we could just talk about something stupid. So I called her, and we talked about Donald Trump and the presidential race and stuff like that for a good long while. I didn’t ask about what was really bothering her.

Eventually, the conversation turned, and we finally got to talking about the thing she wanted to talk about. But that probably at least half an hour into the conversation. We segued slowly and organically from the stupid stuff into the real issue.

And this, too, was a bit of a revelation to me, that someone would not want to get straight to the point, that someone would need a nice long conversational warmup before they’d feel comfortable enough to be ready to talk about something more uncomfortable. I’m very much a get-to-the-point kind of person. I tend to say what I mean, or nothing at all.

Language is imprecise. Our feelings don’t always have direct translations into speech. It’s hard to explain what we feel, to say exactly what we mean. We have wants and desires and emotions, and we often try to rationalize those feelings. Those rationalizations are often logically incoherent. But it’s hard to see the incoherence of our own rationalizations because our points of view are so limited. And often (if we’re not falling prey to the Dunning-Kruger effect) we intuit that our rationalizations may be incoherent. So we’re cautious in what we say. We know that there can be social penalties for saying the wrong thing in the wrong way to the wrong person.

All this adds up to making the act of talking about something sensitive daunting. There is a vulnerability in speaking. That’s why our culture has all these rituals and conventions around conversation, like idle chit-chat and coffee and such: to build enough trust in the environment where we can feel comfortable enough to overcome the vulnerability inherent in speech.

I never fully understood this before. I feel like everyone else understands it, though, because they act as if they do. But if they do, it must be an intuitive understanding, a grokking, not an explicit fact that people state out loud. Otherwise, I probably would have heard someone say it explicitly sometime before in the almost 50 years I’ve been in this earth.

Having now finally come to this understanding, it occurs to me that perhaps this is the great flaw with Twitter, why everyone I know on Twitter seems to eventually run into a wall with it. The 140-character format pushes you to get straight to the point. There is no room for the idle chit-chat and sips of coffee and other conversational rituals that let us dance around the sensitive issues. Without these rituals that are built into real-life human-to-human conversation, the problems with speech that those cultural rituals are designed to prevent come flooding in.

There is so much hair pulling and teeth grinding about what people should and should not say online, and how they should or should not say it. And maybe all that hair pulling and teeth grinding arise because our online conversational cultures, and the technological platforms they reside on, have not had the time to evolve into something that works, the way that our real-life conversational culture has.

There are many, many more people who are clueless about how to behave in online conversations than there are people who are clueless about how to behave in offline ones. How I came to be the flipside of that, I don’t know.

And it also occurs to me that there is a value in stating explicitly the things that are mostly just intuited about human nature and human culture. I want to explore these sorts of things. There is a risk, though, a vulnerability, in stating these things. The people who intuitively grasp these things will feel as though I am insulting their intelligence by stating something so obvious it shouldn’t need saying. But it isn’t meant as an insult to their intelligence, it’s meant as an insult to mine. I need to say these things because I’m the one who doesn’t understand these things. I need them explained to myself.

Which is all a roundabout way of stating something that maybe could fit into a tweet: I plan to start saying things that aren’t obvious to me but may be obvious to others. Sorry if you fall into the latter category and I waste your time. Such is the risk of saying anything, ever. And sorry for the roundaboutness in getting to this point. I seemed to need it, for some strange reason.

This is Ken Arneson's blog about baseball, brains, art, science, technology, philosophy, poetry, politics and whatever else Ken Arneson feels like writing about
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