Category: Marketing
We We We All The Way Home
by Ken Arneson
2012-09-27 17:46

Yesterday, I mentioned in passing how I enjoy baseball on two levels: one level in rooting for my team, and another in the aesthetic quality of the game. The day before, I defended the idea of cross-pollinating new scientific ideas with older fields of human endeavor, to see what comes out of the mix. So today, let’s make a new hybrid.

How can we explain the psychological attraction in rooting for a team? Why, when we’re watching two teams that we have no previous attachment to, do we often find ourselves rooting for one team or another anyway? And how is this different or separate from the aesthetic joy of watching a game?

* * *

As I write this, I am watching Ian Kinsler bat against my favorite baseball team, the Oakland A’s. On the rooting level, I want him to fail and flail badly. But on an aesthetic level, I admire Kinsler. His at-bats, the way he takes bad pitches and fouls off good pitches until he can get a good pitch to hit, are probably the most consistently good at-bats I’ve seen from any player since Rickey Henderson. If our enjoyment of sports were only about rooting interest, I should be incapable of appreciating Kinsler at all. If our enjoyment of sports were only aesthetic, I wouldn’t have a reason to want to see him fail.

Can baseball fandom be fully expressed in a mere two-dimensional chart, with rooting on the x-axis, and aesthetics on the y-axis? No, of course not. For instance, suppose the A’s pitcher were Bartolo Colon. Colon was suspended in August for performance enhancing drugs, but let’s say he’s served his suspension and now he’s pitching. Do I still root for him to succeed? Yes, he’s on my favorite team. But now there’s a moral dimension on the z-axis added to the mix, too. We can go on. Fandom is complex.

* * *

But still, we want to talk about it, so we need to model it. Do we need modern science to do so? Not really. For example, Aristotle, addressed such issues over two millenia ago. Here’s a paragraph on Aristotle’s aesthetics, from a 1902 version of Encyclopedia Britannica:

Elsewhere he (Aristotle) distinctly teaches that the Good and the Beautiful are different (heteron), although the Good, under certain conditions, can be called beautiful. He thus looked on the two spheres as co-ordinate species, having a certain area in common. It should be noticed that the habit of the Greek mind, in estimating the value of moral nobleness and elevation of character by their power of gratifying and impressing a spectator, gave rise to a certain ambiguity in the meaning of to kalon, which accounts for the prominence the Greek thinkers gave to the connection between the Beautiful and the Good or morally Worthy.

Not sure if Aristotle meant Good and Morally Worthy were separate things or the same, but I’ll assume they’re separate. So applying Aristotle to my example above, the A’s are Good, Ian Kinsler is Beautiful, but Bartolo Colon is Morally Unworthy.

* * *

Aristotle’s three dimensions are a kind of model of this aspect of human nature. And since this model is still being discussed 2,000 years later, we can certainly say that this model has a certain level of usefulness. But does this model accurately map to the actual structure and organization of the human brain? Can we explain this structure in terms of evolution, that there were some sort of selective pressures which led to this behavior?

Aesthetics and morality are huge subjects, so I’ll pass on those in this blog entry, and just focus on the rooting aspect.

Group behavior has always been a bit of a tricky subject for evolutionist to explain. It’s easy to explain selfish individual behavior: it’s behavior that’s directed towards passing your genes on to the next generation over the genes of your rivals. The prevailing explanation for most of the last 40 years or so has been kin selection: unselfish behavior towards your kin helps pass more of your genes along to the next generation. Any sort of unselfish behavior toward people who are not your kin is just sort of a side effect of unselfish behavior towards your kin.

But that’s an unsatisfying explanation, particularly if you apply it to team sports. Why do I go to the Coliseum, dress up in green and gold with thousands of other A’s fans, 99.999% of who are not my kin, and cheer the team together with them? It’s really hard to make a convincing argument that I’m doing it to pass my genes on.

The alternative explanation is group selection. Group selection is a theory that fell out of favor in the 1960s, but in recent years has been making a comeback. In his recent book, The Social Conquest of Earth, E.O. Wilson argues strongly in favor of group selection as an explanation for human social behavior.

Under group selection theory, human evolution happens in two dimensions. There’s a selfish dimension that pushes individuals to promote their genes over others within their group. But there’s also a dimension that pushes us to behave in ways to promote the genes of the group over the genes of rival groups. In times of war or drought or famine, those groups who behave in ways that encourage cooperation instead of selfishness survive to pass their genes on more than the groups whose individuals behave more selfishly.

Under group selection theory, the behavior we see in team sports makes much more sense. We naturally form emotional attachments to our groups, because we were evolved to do just that. As E.O. Wilson points out, every single animal that exhibits social behavior (including the one Wilson is expert in, ants) evolved its social behavior to protect and defend a nest. So we root, root, root for the home team, and find it extremely irritating when invading Yankee fans come into our home nest and chant for their team, instead. The joy we feel when our group wins, the pain we feel when our group loses — those are emotions that evolved in our brains to promote the genetic survival of our groups.

* * *

Note I said “our groups.” Jason Wojciechowski has an article today (Baseball Prospectus, $ required) on the use of the word ‘we’ in reference to team sports. Is it appropriate for fans to use the word “we”, or should that be limited only to the players on the team? Jason tries to define that line somewhere in along the lower level employees of the team. I don’t think that works (which Jason ultimately acknowledges).

Former Baseball Prospectus writer Kevin Goldstein used to rail against fans using ‘we’ on Twitter all the time. At one point (which I can’t find now — Twitter search sucks) — he argued that you don’t say ‘we’ to refer to your favorite band, so why should you do so for your favorite team?

I strongly disagree with Kevin here. A band is different from a team. You like the band primarily because of the aesthetic experience it provides you. But as we’ve seen here, the aesthetic experience is only a small part of the experience of watching baseball. Sports are the most popular activity on earth right now not because they provides an aesthetic experience alone — but because they have gone beyond that and tapped into the a primal root of human evolution: the network of emotions that group selection has hardwired into us.

The reason professional sports is a profession at all is because it creates the feeling of ‘we’. That feeling is the main point of team sports. We-ness is the product.

To have a business that sells a product, we, and then to deny those customers the use of the very word that best describes the product–that’s madness.

What Does a Viable Third Party Look Like?
by Ken Arneson
2010-10-27 9:45

I want to run a thought experiment. It’s regarding the discussion going on in the blogosphere about third parties, started by a recent New York Times column from Tom Friedman:

There is a revolution brewing in the country, and it is not just on the right wing but in the radical center. I know of at least two serious groups, one on the East Coast and one on the West Coast, developing “third parties” to challenge our stagnating two-party duopoly that has been presiding over our nation’s steady incremental decline.

Soon after Friedman’s column came out, former George W. Bush political advisor Mark McKinnon confirmed that there were indeed such third-party machinations going on behind the scenes. He published his centrist manifesto as a bit of a preview.

This being the blogosphere, there were also plenty of debunkings of the third party concept, led by Brendan Nyhan. And David Frum makes this point:

But to create a credible alternative, alienated Democrats and Republicans will have to rally around reforms that can make a positive difference to the great American majority – beginning with realistic ideas to accelerate economic growth, generate jobs, and raise incomes. That’s the abandoned ground of American politics, the true No Man’s Land. But there’s no need to wait for a third party to claim that ground. It’s there, waiting, for a Republican party that can liberate itself from the screamers and the haters, and rediscover its tradition of affirmative governance.

All of which is fine. I’m not going to quibble about any particular policy ideas here, or whether there are structural obstacles to a viable third party. But there’s one point that I feel is missing from the debate, which is basically the same point I made in my last blog entry about marketing a statistical approach to baseball. So again, I’ll leave it to Steve Jobs, talking back in 1996 about marketing Apple, to explain:

The dairy industry tried for 20 years to convince you that milk was good for you…and the sales were going like this (downwards). Then they tried “Got Milk” and the sales have gone like this (upwards). “Got Milk” doesn’t even talk about the product. In fact, it focuses on the absence of the product.

Steve Jobs’ point is this: explaining how MacOS is better than Windows won’t sell Macs. Explaining how milk is healthier than soda won’t sell milk. That’s not how effective marketing works.

Similarly, your Third Party can have all the right policies, they can have the best manifesto ever written, explaining how its policies are clearly better than those of the Democrats and Republicans, but if it doesn’t form a deep emotional connection between the Third Party’s core values and the core values of basic, ordinary Americans, it will fall flat.

In fact, this is probably why the Tea Party movement has resonance. There are no coherent policies. It’s all about the emotional connection.

But to be truly great and successful brand in the long run, you have to have both: great products AND that emotional connection to a clear set of values.

* * *

I’m an engineer, so when I get curious about an idea, I like to start with the question, “What does it look like?” Then once we have a general idea of what we want, we build a prototype. So let’s do that.

What does a viable Third Party look like? Following Jobs’ advice, we have to approach that question by asking, what are its core emotional values? Being “radically centrist” or “restoring sanity” doesn’t really resonate emotionally with me at all. To compare, let’s look at the core values we already know work, from the Declaration of Independence:

We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable rights, that among these are life, liberty and the pursuit of happiness.

This to me is the biggest problem of the viability of a third party in America. This frickin’ brilliant sentence is THE statement of American values. The sentence is divided into two basic halves: the first declaring equality as a core value, the second declaring liberty as a core value. And probably as a natural result, we have two main political parties in America, one which at its core defends and promotes equality (Democrats), and another which at its core defends and promotes liberty (Republicans). The reason a third party like the Libertarians can’t take hold is that they’re competing for a very similar core value with a much bigger competitor.

A viable third party needs to somehow promote and defend a different core value, one that’s not represented in that sentence. But what?

* * *

I’m sure there are probably several candidates for such an alternative value, but I can really only think of decent one. It is represented by this speech by General George Patton:

When you, here, every one of you, were kids, you all admired the champion marble player, the fastest runner, the toughest boxer, the big league ball players, and the All-American football players.

Americans love a winner. Americans will not tolerate a loser. Americans despise cowards. Americans play to win all of the time. I wouldn’t give a hoot in hell for a man who lost and laughed. That’s why Americans have never lost nor will ever lose a war; for the very idea of losing is hateful to an American.

The weakness here is that this values statement isn’t explicitly spelled out in the Declaration of Independence or the Constitution. We can argue that our competitive character is implicit in the Constitution: the First Amendment basically sets up a structure where every idea–whether political, economic or religious–is forced to constantly compete in a free marketplace of ideas, without end. It is that very competitive nature which has driven America to triumph in the past, and can again.

Since we’re just prototyping, we don’t have to get it exactly right, so let’s go with it. This is something that we Americans do feel in their guts. We love to compete. We hate to lose. We want to kick ass.

OK, so we have our prototype’s core value: we’re emotionally committed to focusing on figuring out how to help our communities, our states and our country WIN in a competitive world. We believe in the virtues of fair competition. And we want the BEST everything: economy, military, schools, security, health, roads, space program, air, water, marble players — anything we can compete in we want to compete hard, and compete to win.

* * *

Now, let’s make up some sort of rationalization for this. Why do we need a party like this, and why now?

Americans don’t feel like they’re kicking ass anymore. Why not? Well, partly because we kicked ass in the past. Before, we took our free-market democracy and smashed those Fascists and Nazis in World War II, and then we wore down and wiped out those Communists and Socialists during the Cold War. And we turned all those countries we defeated into countries like us: free-market democracies.

The question for the 20th century was whether free markets and democracies are better than planned economies and totalitarian governments. That’s settled, we won, it’s no longer the issue. But our current politics, with its focus on the left-right axis, still acts like those old issues are still the new ones.

Instead, the real questions for the 21st century are ones like, what is the most effective form of democracy? What is the best way to manage a free market? And how do we set up a system which gets us to the optimal solutions faster than our competition? If we want to compete and win the 21st century like we did the 20th, then we need to be focusing on these questions. And the current two parties, by naturally focusing so much energy on their own core values of freedom and equality, often take their eyes off the ball that’s currently in play. And when we lose our focus, we let our competition catch up to us.

* * *

All right, now that we’ve got some fake reason for its fake existence, what do we call this prototype party? The old Raiders fan in me suggests the “Just Win Baby Party”, but that’s a bit presumptuous. Especially for a third party which, at the start, is more likely to lose than win. So I’m going to suggest the “Competitive Party”.

* * *

Finally, we need to figure out what an actual Competitive Party product looks like. How do we approach coming up with solutions when we begin our thought process from this core value? What kind of policies emerge when we think this way? Does the end product look different from either of the other two parties? Maybe we can debate those questions in the comments here, and then I’ll draft up some sort of prototype platform in my next post.

     
This is Ken Arneson's blog about baseball, brains, art, science, technology, philosophy, poetry, politics and whatever else Ken Arneson feels like writing about
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